Rachael Heenan

Senior Partner

Rachael is Senior Partner at Capsticks. As well as leading the firm, she works with clients in the health and social care, regulatory and housing sectors on employment and governance issues as well as wider business strategy. Rachael is also a CEDR qualified mediator and mediates on behalf of clients in the public and private sector on workforce, partnership and governance issues. 

In 2018 she was listed in The Lawyer Hot 100 for Firm Management. 

She is described as ‘the foremost employment lawyer in the public sector’ by the legal directories following feedback from clients.  

Rachael is best known for her extensive expertise in employment law and governance. Her practice includes handling high profile executive cases, major national organisational change and complex doctors’ issues. She has been described by a client as "the fount of all knowledge. She seems to be available 24 hours a day and the skills and expertise she has built over the years are second to none."


  • Employment Lawyers Association
  • Industrial Law Society
  • Cappuccino Cycling Club


  • LLB Hons – University of London
  • LLM – University of London (European Law)

Chambers/ Legal 500 rankings

Ranked in Band 1 as a Leading Lawyer.

Clients say “She is an exceptional lawyer who is adept at providing strategic and tactical advice.” “She provides an exceptional, customer focused approach and pragmatic advice even in the most complex of situations.” Clients praise her "thorough and absolute understanding of the healthcare business", say she is "capable, bright and pragmatic" and has a "refreshing down-to-earth style." 

She receives no shortage of praise from sources, who say she is "proactive, responsive, incredibly flexible and available at all hours.''

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