The emergency services sector faces the challenge of ever-more complex legal work and increasing scrutiny, along with the constant need to save public money and to work more efficiently. We work with ambulance, police and fire services (and other organisations with similar functions) on issues including everything from employment advice and information sharing, to complex commercial matters and public inquiries and inquests. 
Many of the issues that we work on have a national profile, such as the London and Westminster Bridge terrorist attacks and the Hillsborough disaster. We are currently assisting Greater Manchester Police in relation to the public inquiry into the Manchester Arena bombing. 
 Our national emergency services team includes an unrivalled number of specialists with experience of working in-house at the highest level. They understand exactly the pressures you’re under and how to resolve those issues pragmatically, cost effectively and at speed.

How can Capsticks help?

  • Commercial and contracts

    We help services set up joint bodies and manage the contractual arrangements smoothly. We also make sure your procurement processes and information and data sharing processes are compliant and that tenders get the desired results.

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  • Employment

    We provide both contentious and non-contentious employment advice which requires a high level of wider regulatory knowledge and application. Discrimination cases attract media attention and risk reputational damage. We’ll help you manage staff claims and tribunals with the minimum of fuss. We also advise on handling concerns with senior staff.

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  • Governance

    We are experts in the various governance arrangements that our emergency services clients have. We regularly advise on governance matters as they arise and on the introduction of new structures.

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  • Information law

    Information law is a specialist area where we have dedicated experts. We appreciate that our emergency services clients will often hold data of the utmost sensitivity and that this raises issues which other organisations do not regularly face. We can advise on specific cases and on your policies and practices. Our aim is always to give straightforward and practical advice in this technical area.

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  • Inquests

    Our inquest experience is second to none and we have one of the largest teams in the country—regularly advising on the most complex and highest profile cases. We also advise on risk management and learning lessons from claims and we are seen as the authoritative voice in claims management nationally.

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  • Litigation

    We understand not just the demands of complex litigation but also the special considerations that arise when acting for public sector clients. In addition to our technical expertise, we appreciate the pressures that emergency service providers are under. We have particular expertise and experience in responding to procurement challenges which we appreciate can be disruptive to your plans.

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  • Public inquiries and investigations

    We have considerable practical experience in working for emergency services (and others) on public inquiries. We understand the unique pressures that these inquiries bring to organisations and to individuals within organisations. Our experience has taught us about the importance of early involvement. Our service goes from initial preparation for the inquiry right through to advising on the final report.

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  • Real estate

    With one of the largest property teams handling public sector property, we can help you manage your estate effectively and deal with the demands to share property or rationalise portfolios.

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  • Regulatory

    Our regulatory team has considerable experience in dealing with disciplinary issues and can assist with the challenges faced by professional standards departments in our emergency services clients. This assistance encompasses advising on policies and providing representation on individual cases.

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