How confident are you that your approach to clinical risk and claims stands up to today’s challenges?
The Capsticks Diploma in Clinical Risk and Claims Management is nationally regarded a leading training programme for clinical risk managers and claims managers, as well as practising clinicians looking to deepen their understanding of risk in practice.
Designed and delivered by experienced Capsticks lawyers and specialist risks and claims professionals, the diploma combines practical insight with lived experience. Delegates will gain a clear and structured understanding in best practice in risk and claims management.
The course will be conducted entirely online via Microsoft Teams, making it accessible wherever you are. Teaching also takes place across two virtual half-day sessions each month over six months.
Next course dates:
September 2026 to March 2027
Online assessment: May 2027
Each session runs from 10am to 1pm.
Applications open: Friday 5 June 2026
Applications close: Friday 10 July 2026
Places are limited and demand is high. If you want to sharpen your expertise and take a more proactive and confident approach to risk and claims management, we encourage you to apply early.
Further details about dates and times are set out below.
- A day designed to give an introduction to why accidents happen including root cause analysis, the reporting of patient safety incidents and how this can result in effective risk management.
Group 1: 1 September and 2 September 2026 (10:00 - 13:00)
Group 2: : 8 September and 9 September 2026 (10:00 - 13:00) - A day focusing on the key risk areas outside obstetrics.
• Standards for better health explained
• Risk registers and risk reduction
• Integrated governance
• Audit and inspection
Group 1: 29 September and 30 September 2026 (10:00 - 13:00)
Group 2: 6 October and 7 October 2026 (10:00 - 13:00) - An introduction to the key elements of clinical negligence provided by Capsticks' lawyers.
• Breach of duty and causation
• How long do patients have to bring a claim?
• Damages
• Obtaining statements from clinicians
• Analysing and reporting claims
Group 1: 3 November and 4 November 2026 (10:00 - 13:00)
Group 2: 10 November and 11 November 2026 (10:00 - 13:00)
- Maternity care is responsible for more than half the costs of clinical negligence litigation and most of the very big claims. The Diploma identifies the more common risks and how to reduce them.
Group 1: 12 January and 13 January 2027 (10:00 - 13:00)
Group 2: 19 January and 20 January 2027 (10:00 - 13:00) - Capsticks' lawyers will take you through the stages of the litigation process from the first letter from solicitors to eventual settlement/trial.
• What to do when you get a letter of claim
• Disclosure of patient information
• How to deal with litigation and mediation
• Inquests
Group 1: 16 February and 17 February 2027 (10:00 - 13:00)
Group 2: 23 February and 24 February 2027 (10:00 - 13:00) - A day focusing on the often high profile medico-legal emergencies in which important decisions need to be taken very quickly. The day also gives an introduction to the law of consent.
• Refusal of treatment
• Withholding and withdrawing treatment
• Child protection
• Inquiries
Group 1: 16 March and 17 March 2027 (10:00 - 13:00)
Group 2: 23 March and 24 March 2027 (10:00 - 13:00)
Exam
May 2027
Course fees
The total cost of undertaking the Diploma course is £2,200 plus VAT. This can be paid in either one or two instalments by your employer; self-funded students receive a 10% discount off their fees.
The course content and exam will be delivered fully online. Attendance at our offices is not required.
If you have any questions please email [email protected]