The Capsticks Diploma in Clinical Risk and Claims Management is nationally regarded as important training for clinical risk managers and claims managers as well as practising clinicians.

The course aims to introduce delegates to best practice in risk and claims management. Sessions are led by Capsticks lawyers and risk/claims professionals.

The course takes place in London, Leeds and Birmingham, involving one day attendance each month for a period of 6 months starting from September 2020 to March 2021, followed by an exam in May 2021 in each location.

The scheduled timings for each day will be: 9.30am registration, 10.00am start and 4.00pm close. Please note, these timings are subject to change but will be confirmed before the course begins. Due to current restrictions, our intention is to run the first three sessions (September – November) online via Zoom with the hope that in the new year the remainder of the course can take place at our offices. 

Applications are now closed. Acceptance correspondence will be issued to successful candidates in mid-August.

Risk management module
  • Day 1 - Why accidents happen (Online sessions)
    A day designed to give an introduction to why accidents happen including root cause analysis, the reporting of patient safety incidents and how this can result in effective risk management.

    Birmingham: 15 September (10:00-12:30) and 16 September (10:00-12:45)
    Leeds: 8 September (10:00-12:30) and 9 September (10:00-12:45)
    London: 1 September (10:00-12:30) and 2 September (10:00-12:45)
  • Day 2 - Standards and risks (Online sessions)
    A day focusing on the key risk areas outside obstetrics.

    • Standards for better health explained
    • Risk registers and risk reduction
    • Integrated governance
    • Audit and inspection

    Birmingham: 20 October (10:00-13:00) and 21 October (10:00-13:00)
    Leeds: 13 October (10:00-13:00) and 14 October (10:00-13:00)
    London: 6 October (10:00-13:00) and 7 October (10:00-13:00)
  • Day 3 - Clinical negligence (Online sessions)
    An introduction to the key elements of clinical negligence provided by Capsticks' lawyers.

    • Breach of duty and causation
    • How long do patients have to bring a claim?
    • Damages
    • Obtaining statements from clinicians
    • Analysing and reporting claims

    Birmingham: 17 November (10:00 - 12:15) and 18 November (10:00 - 13:00)
    Leeds: 10 November (10:00 - 12:15) and 11 November (10:00 - 13:00)
    London: 3 November (10:00 - 12:15) and 4 November (10:00 - 13:00)
Claims management module
  • Day 4 - Risks in maternity care
    Maternity care is responsible for more than half the costs of clinical negligence litigation and most of the very big claims. The Diploma identifies the more common risks and how to reduce them.

    Birmingham: 20 January 2021
    Leeds: 12 January 2021
    London: 6 January 2021
  • Day 5 - The litigation process
    Capsticks' lawyers will take you through the stages of the litigation process from the first letter from solicitors to eventual settlement/trial.

    • What to do when you get a letter of claim
    • Disclosure of patient information
    • How to deal with litigation and mediation
    • Inquests

    Birmingham: 17 February 2021
    Leeds: 9 February 2021
    London: 3 February 2021
  • Day 6 - Medico-legal emergencies and consent
    A day focusing on the often high profile medico-legal emergencies in which important decisions need to be taken very quickly. The day also gives an introduction to the law of consent.

    • Refusal of treatment
    • Withholding and withdrawing treatment
    • Child protection
    • Inquiries

    Birmingham: 17 March 2021
    Leeds: 9 March 2021
    London: 3 March 2021


Thursday 6 May 2021 for Birmingham, Leeds and London.

Course fees

The total cost of undertaking the Diploma course is £1,800, plus VAT. This can be paid in either one or two instalments by your employer; self-funded students receive a 10% discount off their fees. Lunch and refreshments are included in the course fee.


  • Capsticks Birmingham office, 35 Newhall Street, Birmingham, B3 3PU
  • Capsticks Leeds office, Toronto Square, Toronto Street, Leeds, LS1 2HJ
  • Capsticks London office, 1 St George’s Road, Wimbledon, London, SW19 4DR

If you have any questions please email