The Capsticks Diploma in Clinical Risk and Claims Management is nationally regarded as important training for clinical risk managers and claims managers as well as practising clinicians.

The course aims to introduce delegates to best practice in risk and claims management. Sessions are led by Capsticks lawyers and risk/claims professionals.

The course takes place in London, Leeds and Birmingham, involving one day attendance each month for a period of 6 months starting from September 2020 to March 2021, followed by an exam in May 2021 in each location.

The scheduled timings for each day will be: 9.30am registration, 10.00am start and 4.00pm close. Please note, these timings are subject to change but will be confirmed before the course begins.

Risk management module
  • Day 1 - Why accidents happen
    A day designed to give an introduction to why accidents happen including root cause analysis, the reporting of patient safety incidents and how this can result in effective risk management.

    London: 2 September 2020
    Leeds: 8 September 2020
    Birmingham: 16 September 2020
  • Day 2 - Standards and risks
    A day focusing on the key risk areas outside obstetrics.

    • Standards for better health explained
    • Risk registers and risk reduction
    • Integrated governance
    • Audit and inspection

    London: 7 October 2020
    Leeds: 13 October 2020
    Birmingham: 21 October 2020
  • Day 3 - Clinical negligence
    An introduction to the key elements of clinical negligence provided by Capsticks' lawyers.

    • Breach of duty and causation
    • How long do patients have to bring a claim?
    • Damages
    • Obtaining statements from clinicians
    • Analysing and reporting claims

    London: 4 November 2020
    Leeds: 10 November 2020
    Birmingham: 18 November 2020
Claims management module
  • Day 4 - Risks in maternity care
    Maternity care is responsible for more than half the costs of clinical negligence litigation and most of the very big claims. The Diploma identifies the more common risks and how to reduce them.

    London: 6 January 2021
    Leeds: 12 January 2021
    Birmingham: 20 January 2021
  • Day 5 - The litigation process
    Capsticks' lawyers will take you through the stages of the litigation process from the first letter from solicitors to eventual settlement/trial.

    • What to do when you get a letter of claim
    • Disclosure of patient information
    • How to deal with litigation and mediation
    • Inquests

    London: 3 February 2021
    Leeds: 9 February 2021
    Birmingham: 17 February 2021
  • Day 6 - Medico-legal emergencies and consent
    A day focusing on the often high profile medico-legal emergencies in which important decisions need to be taken very quickly. The day also gives an introduction to the law of consent.

    • Refusal of treatment
    • Withholding and withdrawing treatment
    • Child protection
    • Inquiries

    London: 3 March 2021
    Leeds: 9 March 2021
    Birmingham: 17 March 2021

Exam

Thursday 6 May 2021 for London, Leeds and Birmingham.

Course fees

The total cost of undertaking the Diploma course is £1,800, plus VAT. This can be paid in either one or two instalments by your employer; self-funded students receive a 10% discount off their fees. Lunch and refreshments are included in the course fee.

Venues

  • Capsticks London office, 1 St George’s Road, Wimbledon, London, SW19 4DR
  • Capsticks Leeds office, Toronto Square, Toronto Street, Leeds, LS1 2HJ
  • Capsticks Birmingham office, 35 Newhall Street, Birmingham, B3 3PU


If you have any questions please email diploma@capsticks.com