The new consumer standards – driving significant change in landlord behaviour

Join our Housing Partners on Tuesday 12 March 2024 for a detailed session looking at the changing landscape of consumer regulation and the new consumer standards in social housing.

In anticipation of the final proposals being announced, Darren Hooker, Head of Governance, Paul Lloyd, Housing Partner and Andrew Latham, Public Law Partner, will look at the future of consumer regulation with a detailed look at the final proposals for the new consumer standards. The speakers will explore:

  • The outcomes of recent consumer inspection pilots
  • The Regulator’s stated expectations
  • How tenant engagement should be structured

Attendees will be treated to an engaging and lively discussion from our speakers and there will be plenty of opportunity to ask questions at the end of the session.

Event contact

If you have any queries about this event, please get in touch with us at [email protected]

Additional information

Please note that unless otherwise stated our events are free to attend. Places at our events are subject to availability and awarded at the discretion of Capsticks. If space becomes limited at this event and we may need to restrict numbers attending from individual organisations.