Anatomy of a Claim – Working with unrepresented Claimants
Join us on 02 July 2026 for a webinar looking at the challenges often associated with unrepresented Claimants and how to handle these to achieve effective resolution.
Jennifer Harris (Legal Director) will be joined by Sarah-Jayne Martin (Senior Associate) from our specialist claims team and together they will explore:
- How (if at all) the roles and responsibilities shift when a party does not have legal representation,
- Common challenges including the use of AI to prepare legal documents and apply the law and
- Best practice to manage expectations and challenging behaviour.
This webinar will be of interest to those at all levels of clinical practice in the primary, secondary, community and private sector. It will also provide key guidance to those in legal services, complaints, claims management and risk and governance roles.
Event contact
If you have any queries about this event, please get in touch with us at [email protected]
Additional information
Please note that unless otherwise stated our events are free to attend. Places at our events are subject to availability and awarded at the discretion of Capsticks. If space becomes limited at this event and we may need to restrict numbers attending from individual organisations.
