Welcome to the first Capsticks Claims Handling Podcast.

Are you targeting a reduction in the costs of dealing with claims and are you looking to improve the quality of your data to drive learning from claims? If you have ever wondered what working with the Capsticks Claims Handling Service is like and how that might help your organisation then we would recommend listening to this insight from a client’s perspective.

In this podcast Gerard Aston, Partner and Head of the Claims Handling Service speaks with Zaki Kramer, Deputy Director for Quality, Risk & Trust SIRO at Royal National Orthopaedic Hospital NHS Trust to discuss:

  • What to prioritise when it comes to supporting clinicians.
  • How learning from claims is shared and what really works.
  • What it’s really like working with the Capsticks Claims Handling team.

Listen to the podcast below:

This podcast is also available on:

How Capsticks can help

If you have any queries around what is discussed in this podcast, and the impact on you or your organisation, please speak to Ged Aston to find out more about how Capsticks can help.