When is a medical expert not an expert? - When they are a factual witness: A Clinician’s guide to statements


Jennifer Harris

Join our webinar on Tuesday, 11 October where we will be looking at the importance of clinical statements when investigating and responding to, complaints, incidents and claims. With practical guidance on what is expected and how to get it right.

This webinar will be of interest to medical professionals of any level or field of expertise within NHS Trusts, private healthcare and general practice. It will also be of use to those responsible for complaint, incident and claims investigations.

  • Jennifer Harris (Principal Associate - Clinical Claims) will be joined by:
  • Ms Lorna Phelan - Consultant Obstetrician and Gynaecologist at Imperial College Healthcare NHS Trust and medico-legal expert.

Together, they will be looking at:

  • Why clinician statements are so important to the complaints, incident and claims process.
  • When in the process you might be asked to provide a statement.
  • What a medico-legal expert and lawyer are looking for in a statement.
  • When to provide your expert opinion and
  • How to avoid coming across as defensive.
Event contact

If you have any queries about this event, please get in touch with us at [email protected]

Additional information

Please note that unless otherwise stated our events are free to attend. Places at our events are subject to availability and awarded at the discretion of Capsticks. If space becomes limited at this event and we may need to restrict numbers attending from individual organisations.