“More is lost to indecision than wrong decision.” - the importance of documenting a referral decision

Join us on 09 November 2023 for the next of our clinical claims webinar series looking at the importance of documenting a referral decision.

Jennifer Harris (Legal Director) will introduce you to James Blake (Associate) from our specialist clinical claims team who will take you through a case he successfully defended on a referral decision, as an example of how to get it right.

This will include consideration of:

  • The legal tests applied when assessing whether it was reasonable not to refer;
  • How the claim was successfully defended;
  • What part hindsight plays in the final assessment (if any) by the Court and
  • Practical recommendations to take forward to ensure you do not fall foul of indecision or a wrong decision.

This webinar will be of interest to medical professionals of all levels whether in NHS Trusts, primary, secondary, private or community healthcare. It will also be of interest to Directors, legal services and complaints managers as well as Governance and Risk teams dealing with claims.

Attendees will be treated to an engaging and lively discussion from our speakers and there will be plenty of opportunity to ask questions at the end of the session.

      Event contact

      If you have any queries about this event, please get in touch with us at [email protected]

      Additional information

      Please note that unless otherwise stated our events are free to attend. Places at our events are subject to availability and awarded at the discretion of Capsticks. If space becomes limited at this event and we may need to restrict numbers attending from individual organisations.