In conversation with NHS Resolution about their report on Delayed diagnosis of cancer: a thematic review of general practice claims

Speakers:

Jennifer Harris

Join us on 12 February 2026 when Jennifer Harris (Legal Director - Claims) will be in conversation with:

Samantha Thomas (Patient Safety Specialist and NHS Resolution’s Safety and Learning Lead for Midlands & East)

Author of NHS Resolution’s most recent thematic review looking at the learning identified from existing general practice claims associated with a delay in diagnosis of cancer.

Whilst the vast majority of primary care consultations are safe, with GPs referring record numbers of people onto urgent suspected cancer pathways, this report identifies three key areas for improvement namely:

  • Optimising diagnostic processes,
  • Enhancing communication within consultations and across the healthcare system and
  • Empowering patients with better education and awareness of self-referral pathways and escalation mechanisms.

This webinar will be of interest to those in general practice and primary care. It will also be of interest to practice managers, Directors, legal services and complaints managers as well as Governance and Risk teams dealing with claims.

Event contact

If you have any queries about this event, please get in touch with us at [email protected]

Additional information

Please note that unless otherwise stated our events are free to attend. Places at our events are subject to availability and awarded at the discretion of Capsticks. If space becomes limited at this event and we may need to restrict numbers attending from individual organisations.