Employee Relations Support Services

Developing a workforce to meet new challenges whilst juggling
everyday operational issues can be difficult. We are a firm that
works across all sectors both public and private and understand
the challenges you face. Capsticks’ HR Advisory service (HRA) was
initially developed as an outsourced employee relations service
but has since been developed in line with the needs of our clients to
encompass other broader HR offerings. Whichever service you use,
we work in partnership with your HR team to help you deliver results.

Our employee relations team deals with the time-consuming day
to day employee relations issues, leaving your team to manage and
develop your staff or concentrate on business objectives. We advise
and support your line managers to ensure these complex issues have
effective and reliable outcomes.

We will provide a service tailored to your needs – you can select
from a menu of services to suit your organisation.

Your managers will liaise directly with our specialist HR advisors on day-to-day HR issues. Our advisors will provide all the support they need, via phone, via email and on site, as the need arises. We use a sophisticated call and response system and a fast and effective case management process. In addition we run an out of hours service. You are covered from all angles, at all times.As well as the base service offering we are able to provide a range of additional services. We can tailor the service to meet your needs as an organisation.

Will my managers use it? 

Once managers use the service, they welcome the reality of having accurate technical support and advice as soon as an issue arises. It enables them to manage effectively with the right level of support. What if my problem requires senior level input? We can offer advice and input from a very experienced team gained in senior positions from large employers.