Effective anti-social behaviour (ASB) case management

Cost: £129 + VAT

Effective antisocial behaviour (ASB) case work underpins all activity aimed at reducing ASB, starting at the point of contact. Our goal should always be to resolve the problem, and this course will help you do just that. We’ll take you on a journey from how to open an ASB case, right through to closure.

  • What the course covers:
  • Opening a case
  • Managing risk
  • Attention to detail and unconscious bias
  • Action planning
  • Approaching the other party
  • Dealing with counter allegations
  • Problem solving
  • Consideration of all tools available
  • Managing a perpetrator interview
  • Closing cases

How do I book?

To book your place on this course or to find out more, contact [email protected].

What style of training is it? 

We use a number of methods to get the best outcomes from the session; this will include lectures, case studies, activities and group sessions. All of our sessions are emotive, fun, relaxed and informal and encourage open discussions to help the learning process. Officers will be encouraged to share their experiences, views and opinions.

Event contact

If you have any queries about this event, please get in touch with us at [email protected]

Additional information

Please note that unless otherwise stated our events are free to attend. Places at our events are subject to availability and awarded at the discretion of Capsticks. If space becomes limited at this event and we may need to restrict numbers attending from individual organisations.