Case studies

Performers list management

Examples of our work in this area

• We advised a PCT on how to address deficiencies in various GP practices where practitioners had a history of failing to engage with the PCT. There were serious concerns that the patients at each of the practices were receiving a low standard of care. We advised on the most appropriate and effective strategy to ensure that the practice was fit for purpose. Action plans that we devised for each practitioner to undertake were not successfully implemented, resulting in clear breaches of the respective practitioners’ contracts. We drafted a formal remedial notice identifying the breaches and requiring the practitioners to remedy these within a specified timescale. One of the practitioners undertook the necessary steps and no further action was required. The remaining practitioners failed to do so and a termination notice was served. Both practitioners referred the matter to the FHSAU but agreed to withdraw their appeal at an early stage, thereby allowing the PCT to commission services from a new provider.