Now in its 13th year, the Capsticks Diploma in Clinical Risk Management continues to be regarded as the essential qualification for clinical risk managers.

The course introduces you to the best practice in risk and claims management. The syllabus provides the practical skills required to:

•  comply with the requirements of the NHSLA
•  reduce medical accidents
•  avoid claims
•  reduce legal costs




Prospectus

Risk management module

Day 1 - Why accidents happen

A day designed to give an introduction to why accidents happen, including root cause analysis, the reporting of patient safety incidents and how this can result in effective risk management.

Day 2 - Standards and risks

A day focusing on the key risk areas outside obstetrics -
• Standards for better health explained
• Risk registers and risk reduction
• Integrated governance
• Audit and inspection

Day 3 - Risks in maternity care

Maternity care is responsible for more than half the costs of clinical negligence litigation and most of the very big claims. The Diploma identifies the more common risks and how to reduce them. The course helps your Trust to prepare for compliance with the CNST management standards and thus secure substantial discounts from the CNST.


Claims management module

Day 4 - Clinical negligence

An introduction to the key elements of clinical negligence provided by Capsticks’ lawyers.
• Breach of duty and causation
• How long do patients have to bring a claim?
• Damages
• Obtaining statements from clinicians
• How to fill in CNST preliminary analysis forms

Day 5 - The litigation process

Capsticks’ lawyers will take you through the stages of the litigation process from the first letter from solicitors to eventual settlement/trial.
• What to do when you get a letter of claim
• Disclosure of patient information
• How to deal with litigation and mediation
• Inquests

Day 6 - Medico-legal emergencies and consent

A day focusing on the often high profile medico-legal emergencies in which important decisions need to be taken very quickly. The day also gives an introduction to the law of consent.
• Refusal of treatment
• Withholding and withdrawing treatment
• Child protection
• Inquiries