Claire is the Head of the HRA service in the North of England. Her role is to manage core HR teams that provide an outsourced ER service to clients, often based on their premises, and ensures the client’s needs are met as well as providing advice to board members and managers on complex cases. Claire is also developing Capsticks HR Consultancy in the region, delivering a range of services from one off projects such as MHPS investigations to providing training to managers and HR teams.
Claire provides advice to emergency services clients in addition to a vast number of NHS trust and organisations.
Claire’s 15 years experience has been gained through working in NHS organisations, most recently as Head of HR in one of the countries largest, high performing mental health Trusts. Claire’s recent projects include rationalising OH and Counselling services, service transformation and streamlining HR functions and processes leading to CIP’s as well as quality and assurance.
Claire is one of the few people in the country to hold the Strategic Workforce Planning qualification and is passionate about service redesign and improving systems.
BA (Hons) Human Resource Management - 2001
PG (cert) Strategic Workforce Planning - 2010